Michael Espey
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Re: Discussion re custom roles for ITIL tiered support
We have our folders for the LMS mirror the LMS layout in Canvas, but folders outside of the LMS are a bit different. For Tier 1 people we leverage the "act as" function in Canvas and it wor… (View Post)1 -
Re: Discussion re custom roles for ITIL tiered support
We have our tier 2 help desk people in the "department admin" role then we have a few root folders that are departments and they get access as needed. It works well. I am looking forward to… (View Post)1 -
Re: Why are some users losing access to their "Creator" folders?
Another potential situation that we see quite frequently here is an instructor removes the ::Creator group from their course folder (and thus thier access). They get a 503 error when they (or any oth… (View Post)2 -
Re: I am getting really tired of this pitiful platform
That is interesting, I don't seem to have the same set of issues that you are seeing with editing. Beyond that, if you are more comfortable editing in a traditional non-linear editor, you are able to… (View Post)2 -
Re: YouTube video is not playing when embedded in Panopto
There are a few "best practices" for embedding YouTube videos into Panopto sessions. The biggest one is that they will only play back from the full Panopto player, so embedding using an int… (View Post)1